February 18th2008

This is some of the text that was sent in to everyone from a guy “Ahmed” from our company’s Quality Assurance department. It’s worth a read.

Case 1 : NASA
When NASA began the launch of astronauts into space, they found out that the pens wouldn’t work at zero gravity (ink won’t flow down to the writing surface). To solve this problem, it took them one decade and $12 million. They developed a pen that worked at zero gravity, upside down, underwater, in practically any surface including crystal and in a temperature range from below freezing to over 300 degrees C. And what did the Russians do…?? They used a pencil.

Case 2 : Japanese cosmetics company
One of the most memorable case studies on Japanese management was the case of the empty soap box, which happened in one of Japan’s biggest cosmetics companies. The company received a complaint that a consumer had bought a soap box that was empty. Immediately the authorities isolated the problem to the assembly line, which transported all the packaged boxes of soap to the delivery department. For some reason, one soap box went through the assembly line empty. Management asked its engineers to solve the problem. Post-haste, the engineers worked hard to devise an X-ray machine with high-resolution monitors manned by two people to watch all the soap boxes that passed through the line to make sure they were not empty. No doubt, they worked hard and they worked fast but they spent a whoopee amount to do so. But when a rank-and-file employee in a small company was posed with the same problem, he did not get into complications of X- rays, etc., but instead came out with another solution. He bought a strong industrial electric fan and pointed it at the assembly line. He switched the fan on, and as each soap box passed the fan, it simply blew the empty boxes out of the line.

Always look for simple solutions. Devise the simplest possible solution that solves the problems :-).


Loved it πŸ™‚

Published on Monday, February 18th, 2008 (7:00 am). You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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  • nerd.
    i didn’t even read the entire thing, lol.

    February 18, 2008
  • MB
    What the….
    Whats so nerdy about that ? it’s a simple thing, read through it, it’s worth it, seriously πŸ™‚

    February 18, 2008
  • bless me o’lord.
    this 102.6 temp aint helping πŸ™

    February 19, 2008
  • MB
    yaaay !
    serves you right, for not reading my post πŸ˜›

    February 20, 2008
  • i actually read it later on. hmphh!

    February 21, 2008
  • MB
    Oh I m so honoured πŸ˜›
    adaab adaab !

    February 22, 2008
  • If that’s based on facts, then wohoo! cheers to all the dumb people at NASA!

    February 23, 2008
  • that was an honor for ahmed, not you πŸ˜›

    February 23, 2008
  • Kamran
    Indeed bro, thats so true πŸ™‚

    February 23, 2008
  • MB
    theek hai theek hai ! πŸ˜›
    bharam bazi πŸ˜›

    February 23, 2008
  • I agree. One should focus on solutions. But, it is only possible after you have understood the problem.

    March 9, 2008
  • Mobashir

    March 10, 2008

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